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If our standard plans don't fit your requirements, GetEmail.io offers a customizable plan where you can subscribe for more credits.
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Scale your Outreach with GetEmail.io
GetEmail.io offers simple and transparent pricing tailored to meet the needs of businesses of all sizes. Whether you’re just getting started or scaling up your outreach, our plans are built to deliver value.
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Frequently asked questions
What are credits, and how do they work?
Credits are the units used to find email addresses on GetEmail.io. Each search typically uses one credit. Depending on your plan, you receive a certain number of credits per month.
How can I check my remaining credits?
Log in to your account and go to the dashboard. Your remaining credits will be displayed there.
What happens when I run out of credits?
Once you exhaust your credits, you will need to wait until your credits renew in the next billing cycle, or you can purchase additional credits or upgrade to a higher plan.
Do unused credits from a previous month roll over?
Unused credits do not roll over to the next month. Each month, your credit balance resets according to your subscription plan. We encourage you to make the most of your credits within the month. If you frequently find yourself with unused credits, you might want to consider adjusting your plan to better match your usage needs. If you have any questions or need assistance, our support team is always here to help!
How are my credits used?
Here’s how credits are used :
Every time you send an email request to GetEmail.io, this will use 1 credit, whether we find the email or not, and whether the email is accurate or not.
Please be aware that when GetEmail.io finds an email, it will be accurate with a probability of almost 100% (95% on average to be exact).
HOWEVER, if you use our Google Chrome Extension for LinkedIn to look for an email address, after we have finished the whole email search process, and we have not found an email then the used credit will be refunded to your account a couple of minutes later.
What payment methods are accepted?
GetEmail.io accepts major credit cards, including Visa, MasterCard, and American Express. Payments are processed securely through our payment gateway.
How do I upgrade or downgrade my subscription plan?
Log in to your account, go to the “Subscription” section, and select the plan you wish to upgrade or downgrade to. Follow the prompts to complete the process.
Can I cancel my subscription at any time?
Yes, you can cancel your subscription at any time. Your account will remain active until the end of the current billing period, after which you will not be charged further.
Need help choosing the right plan?
Sign up to chat with our team live – we’ll help you pick the plan that best suits your needs.